Search found 19 matches

by Iang
Thu Dec 01, 2022 6:01 pm
Forum: Main Skoda Enyaq chat
Topic: App down whenever you need it
Replies: 23
Views: 2174

Re: App down whenever you need it

The app is down most days. I have had my car since June last year and the app is completely unreliable when or if it connects to the vehicle. I have never been able to see the lock status even with the latest ME3 vehicle software and the latest iPhone app software. Really annoying if you want to air...
by Iang
Thu Nov 17, 2022 10:46 am
Forum: Introductions
Topic: Software Update 2022
Replies: 29
Views: 18511

Re: Software Update 2022

Had mine done at a main dealer as my local one did not have the training. The only really important thing is that the dealer informed me that there was a recall on the car 93Q3 . Disgustingly, VW Group did not inform me back in August. They failed to put it on their website because it is not safety...
by Iang
Mon Nov 07, 2022 8:31 pm
Forum: Introductions
Topic: Software Update 2022
Replies: 29
Views: 18511

Re: Software Update 2022 BEWARE

Eventually found a dealer who said they had the correct training for the update. Took 2 days as expected. Not the dealers fault but the update is a fiasco. Does not work with the Skoda app. Says I don't have Skoda Connect and cannot buy as my software is out of date !!!!. Be very careful making sure...
by Iang
Sun Apr 10, 2022 10:14 am
Forum: Main Skoda Enyaq chat
Topic: Press release : Software update
Replies: 15
Views: 7010

Re: Press release : Software update

Agreed, Skoda's attitude is a complete joke. I have been emailing customer support for months having been previously been told that Skoda could not guarantee software updates to my car. Only to be told a week ago that they still did not know whether updates would be applied. The following link may h...
by Iang
Mon Jan 17, 2022 8:51 am
Forum: Faults & Technical
Topic: My Skoda App
Replies: 8
Views: 2501

Re: My Skoda App

I have complained to Skoda on numerous occasions about the app functionality. Jens Kosyna, Head of Project development on YouTube says to use the app to schedule starting to maximise range in winter. This function is not available. I emailed him with no reply. I got the following response from the a...
by Iang
Thu Jan 13, 2022 12:18 pm
Forum: Main Skoda Enyaq chat
Topic: February software update
Replies: 100
Views: 20368

Re: February software update

I hope that they actually deliver the updates in the UK. I complained about the APP functionality on my new up to date iPhone as preheating was not available for the Enyaq although Jens Kosyna (head of Skoda project development) advised on YouTube doing it on the app. I got the following reply from ...
by Iang
Thu Dec 30, 2021 7:27 pm
Forum: Main Skoda Enyaq chat
Topic: MySkoda app
Replies: 88
Views: 18250

Re: MySkoda app

I have had all of these problems from the beginning and no one seems to have an answer other than wait for the software update. It's incredibly frustrating that the MySkoda app says that everything is available and yet the Ocatvia appears to have full functionality and yet the Enyaq does not. Having...
by Iang
Tue Dec 28, 2021 11:56 am
Forum: Main Skoda Enyaq chat
Topic: MySkoda app
Replies: 88
Views: 18250

Re: MySkoda app

The app for the Enyaq is extremely basic. Incredible when it is better on older model Skodas. When I have complained to Skoda they really have no response other than “wait for an update”. Maybe if enough people email Skoda head office they might actually listen. Incredibly annoying and frustrating t...
by Iang
Tue Dec 28, 2021 12:41 am
Forum: Main Skoda Enyaq chat
Topic: MySkoda smart schedules error
Replies: 13
Views: 3170

Re: MySkoda smart schedules error

Basically the app is useless. It promises everything but delivers very little. BMW sorted this out 5 years ago. Should also have lock/unlock vehicle locator. Maybe if everyone emailed Skoda’s head office they might listen. Their new IT guy actually came from BMW. By the way I really like the car oth...
by Iang
Wed Sep 22, 2021 8:13 pm
Forum: Faults & Technical
Topic: Outdated maps
Replies: 12
Views: 3683

Re: Outdated maps

Had the car back from the dealer who really worked hard at finding the issue with connection. They were great but the fault didn't show. What they did do was loan me a Skoda Kamiq. It had the same rubbish maps. Let's hope that Skoda change their map company sooner rather than later. VW have got a Go...