Pod point order experience

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Deleted User 474

Post by Deleted User 474 »

Just had our Podpoint installed this morning, chap came and did a very good job. Neat and tidy, just need a car to go with it now. Took around 2.5 hours

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Susans Dad
Posts: 150
Joined: Mon Jul 26, 2021 1:53 pm
Location: Northern Ireland

Post by Susans Dad »

Send me your address sw1000 and you can charge my car :lol: :lol:
Ordered 21 July 2021 - Enyaq iv 80 , Artic Silver, 21 Betria wheels, Light & view pack +, Infotainment pack +, Assisted drive pack +, Comfort seat pack +, Parking +, Climate pack +, Driving sport pack, Pan roof & now 125kW fast charge
Deleted User 474

Post by Deleted User 474 »

Sounds like a plan 👍
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HarryHuk
Posts: 498
Joined: Wed Feb 09, 2022 8:58 pm

Post by HarryHuk »

Ordered mine before Christmas to make sure I got in with the grant. Sent the photos, and showed they could work isolated from the rest of the house, and that the install should be straightforward.
Installation should be next week. (Car not expected until late May at the earliest - 6 months)
60 Loft Graphite Grey ordered late Nov 2021, delivered late June 2022. UK based
Heat pump, 19" wheels,
chrome, transport, sport drive basic, assisted drive basic, parking basic, light and view basic. ME3.0.0 (from factory)
Beninscotland
Posts: 98
Joined: Fri Sep 03, 2021 8:52 pm

Post by Beninscotland »

All been very good. Installed a few days ago. Can't fault the guy who did the installation, or his colleague who did the initial assessment and identified some work (water bonding) that needed done prior to installation.
Sportline
Ordered: 28/07/2021
Start Build: 13/09/2021
Status update "awaiting parts": 02/11/2021
Left factory: 14/01/2022
Departed Emden: 19/01/2022
Skoda email "Your life Electric is about to begin": 20/01/2022
Collection: 30/01/022
BioHzrd
Posts: 624
Joined: Sun Sep 05, 2021 3:14 pm
Location: Scotland

Post by BioHzrd »

What I like to see, happy customers :D
60 Loft, Parking Basic Package, Moon White

I’m a @TentBox Ambassador. Ask me anything about TentBox! 😃

Might work for a well know charging company 😉

Electrician - 18th Edition & 2391-52 Qualified - Over 18 years, so I know what I'm talking about 😂
Wolfhound
Posts: 13
Joined: Mon Feb 14, 2022 11:14 am

Post by Wolfhound »

Podpoint was installed, all good on the day, apart from issue connecting to wi-fi. Installers said system needed 24 hours to settle down which I knew was bs. Trying to get a response from Podpoint via email takes weeks, phones don’t get answered. They don’t seem to be able to grasp the fact that the Wi-Fi has never connected and keep sending instructions to reconnect. If I stand right beside the charger, my phone will connect to the charger Wi-Fi. When I then try to connect to my router, it cannot see any Wi-Fi networks. Sounds like the Wi-Fi receiver is on the blink - anybody else encountered this issue/got any advice?
iV 60 Suite in arctic silver. Parking pack and Family pack
BioHzrd
Posts: 624
Joined: Sun Sep 05, 2021 3:14 pm
Location: Scotland

Post by BioHzrd »

Wolfhound wrote: Wed Apr 13, 2022 1:28 pm Podpoint was installed, all good on the day, apart from issue connecting to wi-fi. Installers said system needed 24 hours to settle down which I knew was bs. Trying to get a response from Podpoint via email takes weeks, phones don’t get answered. They don’t seem to be able to grasp the fact that the Wi-Fi has never connected and keep sending instructions to reconnect. If I stand right beside the charger, my phone will connect to the charger Wi-Fi. When I then try to connect to my router, it cannot see any Wi-Fi networks. Sounds like the Wi-Fi receiver is on the blink - anybody else encountered this issue/got any advice?
What service provider are you with ? DM me and I will help you get it sorted if you like.
60 Loft, Parking Basic Package, Moon White

I’m a @TentBox Ambassador. Ask me anything about TentBox! 😃

Might work for a well know charging company 😉

Electrician - 18th Edition & 2391-52 Qualified - Over 18 years, so I know what I'm talking about 😂
Wolfhound
Posts: 13
Joined: Mon Feb 14, 2022 11:14 am

Post by Wolfhound »

BioHzrd wrote: Fri Apr 15, 2022 12:06 pm
Wolfhound wrote: Wed Apr 13, 2022 1:28 pm Podpoint was installed, all good on the day, apart from issue connecting to wi-fi. Installers said system needed 24 hours to settle down which I knew was bs. Trying to get a response from Podpoint via email takes weeks, phones don’t get answered. They don’t seem to be able to grasp the fact that the Wi-Fi has never connected and keep sending instructions to reconnect. If I stand right beside the charger, my phone will connect to the charger Wi-Fi. When I then try to connect to my router, it cannot see any Wi-Fi networks. Sounds like the Wi-Fi receiver is on the blink - anybody else encountered this issue/got any advice?
What service provider are you with ? DM me and I will help you get it sorted if you like.
Thanks BioHzrd, the day after I posted my issue, I finally received a reply from Podpoint. They ran remote diagnostics and there is a technical issue with the charger; technician coming on 24/4. Not a big issue because guess what? I’m still waiting on my Enyaq
iV 60 Suite in arctic silver. Parking pack and Family pack
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HarryHuk
Posts: 498
Joined: Wed Feb 09, 2022 8:58 pm

Post by HarryHuk »

HarryHuk wrote: Thu Feb 10, 2022 12:13 am Ordered mine before Christmas to make sure I got in with the grant. Sent the photos, and showed they could work isolated from the rest of the house, and that the install should be straightforward.
Installation should be next week. (Car not expected until late May at the earliest - 6 months)
Was installed as planned. Friend came around for coffee with his EV to help test it. All good.
60 Loft Graphite Grey ordered late Nov 2021, delivered late June 2022. UK based
Heat pump, 19" wheels,
chrome, transport, sport drive basic, assisted drive basic, parking basic, light and view basic. ME3.0.0 (from factory)
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