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Re: Enyaq Fails to Connect with Online Services

Posted: Tue Jul 06, 2021 5:18 pm
by james_scott22
Ditto, had the update come through today and bingo

Re: Enyaq Fails to Connect with Online Services

Posted: Sun Aug 15, 2021 1:48 pm
by Mulder
As anyone else had this problem recently? My Enyaq is 5 days old and it dropped Connection to online services yesterday and hasnt connected since. Is there anything I can do or just sit and wait for it to find it again? I’ve done a soft reset on the infotainment unit but that didn’t help. Thanks.

Re: Enyaq Fails to Connect with Online Services

Posted: Sun Aug 15, 2021 2:04 pm
by Perchede
Is your problem connecting via MySkoda or perhaps connecting the Enyaq to Skoda connect (Essential to activate connected services).

What GSM singal does your Enyaq show?

Re: Enyaq Fails to Connect with Online Services

Posted: Mon Aug 16, 2021 7:53 am
by Mulder
The car itself wasn’t connecting to online services. The globe on the screen was greyed out and showing no signal next to it. After reading on id3/ 4 forums, I pulled the fuse for the infotainment screen and online services and it reconnected again.

Re: Enyaq Fails to Connect with Online Services

Posted: Wed Aug 18, 2021 5:06 pm
by TomClancy
Hi Mulder
I've had the same problem. It solved itself after 5 days.

Re: Enyaq Fails to Connect with Online Services

Posted: Mon Aug 23, 2021 9:54 am
by Chris_twm
I’m having the same problem at the moment. From reading the forum would seem that the best bet is to wait for it to solve itself which feels less than ideal?

Re: Enyaq Fails to Connect with Online Services

Posted: Mon Aug 23, 2021 9:54 am
by Chris_twm
I’m having the same problem at the moment. From reading the forum would seem that the best bet is to wait for it to solve itself which feels less than ideal?

Re: Enyaq Fails to Connect with Online Services

Posted: Sat Sep 11, 2021 12:45 pm
by Brianlescargot
I had this issue during the week but after a bit of googling solved it by removing and replacing the 5A fuse (no19) for the infotainment system, 3rd fuse down on second column. System back running to normal immediately. Basically removing the fuse forces a hard reset.

Re: Enyaq Fails to Connect with Online Services

Posted: Mon Sep 13, 2021 4:30 pm
by MikeTam
THANK YOU BRIAN!!!
This worked a treat! :D :D :D

Re: Enyaq Fails to Connect with Online Services

Posted: Mon Sep 13, 2021 4:30 pm
by MikeTam
Brianlescargot wrote: Sat Sep 11, 2021 12:45 pm I had this issue during the week but after a bit of googling solved it by removing and replacing the 5A fuse (no19) for the infotainment system, 3rd fuse down on second column. System back running to normal immediately. Basically removing the fuse forces a hard reset.
BRILLIANT! Thank you!!