Connecting to MySkoda App

Faults and Technical chat for the Skoda Enyaq
Joj089
Posts: 8
Joined: Sat Jul 31, 2021 6:19 pm

Post by Joj089 »

I’ve had my Enyaq for about a week and I’m trying to connect the car to the MySkoda app, however there is no option in the settings menu the connect to Skoda Connect. I’ve been going around in circles for ages trying to get this set up, does anyone have any idea where I am going wrong?

james_scott22
Posts: 204
Joined: Sat Jun 19, 2021 6:10 pm

Post by james_scott22 »

Download the app and enter the VIN. Also there is an option in the car menu to connect to online services through Skoda connect...
Enyaq 60 suite arctic silver
Joj089
Posts: 8
Joined: Sat Jul 31, 2021 6:19 pm

Post by Joj089 »

I’ve downloaded the app and entered my vin but there’s no where in the car that I can find that it asks me to connect to Skoda connect. I follow the instructions in the app but the option just isn’t there.
Amanda
Posts: 40
Joined: Fri Jul 30, 2021 5:41 am

Post by Amanda »

Sorry to ask, but have you connected your WIFI to the car?
james_scott22
Posts: 204
Joined: Sat Jun 19, 2021 6:10 pm

Post by james_scott22 »

It took a week before my app and the car seemed to start marrying up

IMG_20210731_204902.jpg

IMG_20210731_204846.jpg

Enyaq 60 suite arctic silver
Joj089
Posts: 8
Joined: Sat Jul 31, 2021 6:19 pm

Post by Joj089 »

I’ve connected it to the WiFi and the signal is really strong because the car is on the same side of the house as the router. I don’t have that option in the settings, I’ll have to get in touch with Skoda and see what they say. Thank you for your help.
Perchede
Posts: 444
Joined: Tue Jun 15, 2021 12:09 pm

Post by Perchede »

It very odd, have you tried resetting the car to factory default? Do you have the icon for Breakdown & Info call (see above pic) ?
IV60 Energy Blue, Loft, Matrix LED Lights, Drive assist+, Parking Assist+, HUD, Transport, Comfort, Tow bar. Schneider EV Link charger, 7000 Govt Grant - France, Delivered June 21.
Joj089
Posts: 8
Joined: Sat Jul 31, 2021 6:19 pm

Post by Joj089 »

Yeah I tried resetting it to factory settings and that didn't help. I don't have the breakdown icon either, Skoda are currently passing me around in circles and don't know what to do to fix it.
Perchede
Posts: 444
Joined: Tue Jun 15, 2021 12:09 pm

Post by Perchede »

Not having IV Remote services or Infotainment Online means you cannot receive OTA updates either.
It for you dealer to run around not you. They own the problem.
IV60 Energy Blue, Loft, Matrix LED Lights, Drive assist+, Parking Assist+, HUD, Transport, Comfort, Tow bar. Schneider EV Link charger, 7000 Govt Grant - France, Delivered June 21.
Alzinho
Posts: 33
Joined: Wed Jul 14, 2021 7:12 am

Post by Alzinho »

I'd say mine works no more than 20% of the time.
I've been unable to connect the MySKODA app for a week now.
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