MySkoda app

All Skoda Enyaq related discussions
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orrery
Posts: 375
Joined: Sat Oct 02, 2021 3:22 pm

Post by orrery »

For me, the various features seem to be up and down like a whores drawers. I've even had the problem where the car appears to suspend communication and show zero signal. I was just reading up on how to pull the fuse, when it reappeared by itself.

I have checked the signal level on the car when parked in the drive, and I seem to normally have 2 bars which should be adequate to maintain service.
iV80 Lounge, Heat Pump, 125kW charging, Tow bar
Previous EVs: Leaf 40 (x2), Leaf 30, Leaf 24. EVing since 2014.

BioHzrd
Posts: 624
Joined: Sun Sep 05, 2021 3:14 pm
Location: Scotland

Post by BioHzrd »

Anyone else seen this on the App cars still charging properly but app seems to think we see o lying getting 0.6mph

Image[/url]
60 Loft, Parking Basic Package, Moon White

I’m a @TentBox Ambassador. Ask me anything about TentBox! 😃

Might work for a well know charging company 😉

Electrician - 18th Edition & 2391-52 Qualified - Over 18 years, so I know what I'm talking about 😂
bristolian
Posts: 21
Joined: Sun Nov 28, 2021 5:20 pm

Post by bristolian »

It says mpm, miles per minute. Or 36mph, which is about right for 11kw.
Enyaq IV 80 Race Blue 125kW, Tow Bar, Comfort Seat Package Basic, Convenience Package Plus, Light And View Package Basic, Transport Package, Parking Package Plus, Assisted Drive Package Basic, Climate Package Plus.
Janton
Posts: 4
Joined: Tue Sep 21, 2021 4:58 pm

Post by Janton »

If you click the charge rate row if changes to km/min to km/hoir. I suppose the same thing happens in miles format.
coom80
Posts: 71
Joined: Mon Jul 19, 2021 5:51 am

Post by coom80 »

IOS version 5.02 is now out. Can’t see anything new so maybe a fix for the flakey?
Skoda ENYAQ 150kW 80 Sportline 82kWh 5dr Auto
Race Blue Metallic
Convenience Package Plus
Infotainment Package Plus
Panoramic Sunroof
Tow Bar Electrically Retractable
Dad
Posts: 126
Joined: Mon Jul 12, 2021 6:00 pm
Location: Berkshire/Surrey border

Post by Dad »

The app isn’t working for us this evening. Across two devices, one with latest app on and other with previous app. I get the same as Kevin above.

I’ll just sit tight and wait as usual.
IV60, quartz grey, suite trim, regulus smoke grey alloys, parking basic, climate basic, 100KW charging.

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videojedi
Posts: 82
Joined: Sun Feb 06, 2022 2:41 pm

Post by videojedi »

Had this reply regarding the outage yesterday...
thank you for the email.

We would like to inform you that we are currently facing an unplanned outage of the Skoda customers database.

Our technical teams are working on a solution.

We would like to apologize for any upcoming inconvenience.

VAC/5 – Customer Care ŠKODA Connect and Smartmobility
Service provider for ŠKODA AUTO a.s., tř. Václava Klementa 869, Mladá Boleslav II
293 01 Mladá Boleslav, Czech Republic
connectivity.helpdesk@skoda-auto.cz

My app did connect again a couple of hours later.

In case you haven't seen it, you might try enquiring/complaining here... seems to be a link to the development team in Czech republic

https://t.co/y30czzcKnl
Enyaq iv80 Sportline Arctic Silver 125kW Charging (Upgrade), Assisted Drive Plus, Comfort Seat Plus, Parking Plus, Sunroof. ME3(update)
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BioHzrd
Posts: 624
Joined: Sun Sep 05, 2021 3:14 pm
Location: Scotland

Post by BioHzrd »

Connect the car to your homes WiFi if possible Setting > WLAN might help
60 Loft, Parking Basic Package, Moon White

I’m a @TentBox Ambassador. Ask me anything about TentBox! 😃

Might work for a well know charging company 😉

Electrician - 18th Edition & 2391-52 Qualified - Over 18 years, so I know what I'm talking about 😂
foot tapper
Posts: 52
Joined: Wed Oct 27, 2021 4:46 pm

Post by foot tapper »

We can connect our car to the home wifi once. It holds the connection once established but it never re-connects again if we drive off and return.

Each time, we have to delete the wifi network, then reinstall it, together with password entry etc.

Has anyone else experienced this and found a fix?
Best regards, FT
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