Page 3 of 9

Re: MySkoda app

Posted: Mon Jan 03, 2022 4:42 pm
by Perchede
Still working for me (via WiFi, Android 5.0.2).

Re: MySkoda app

Posted: Mon Jan 03, 2022 5:41 pm
by BioHzrd
Tried via WiFi and 5G no luck just get the "we are working on a solution to this problem blah blah" any time intry to re add the vehicle.

App 5.0.2 also

Re: MySkoda app

Posted: Mon Jan 03, 2022 5:48 pm
by tiger tony
BioHzrd wrote: Mon Jan 03, 2022 5:41 pm Tried via WiFi and 5G no luck just get the "we are working on a solution to this problem blah blah" any time intry to re add the vehicle.

App 5.0.2 also
Its a regular occurrence, just have to wait it out. My Volkswagen Connect app is down also.

Re: MySkoda app

Posted: Mon Jan 03, 2022 7:05 pm
by Westy
5.0.2?

Android version?

IOS is 4.4.1 I think? And yes my cars awol from the garage- 50p in the meter for the server again

Re: MySkoda app

Posted: Mon Jan 03, 2022 7:24 pm
by RichR
Mine is working for battery/charge monitoring and control but not climate control. So slightly different from the usual.
But I don’t actually need either at the moment so don’t really care 🙂

Re: MySkoda app

Posted: Mon Jan 03, 2022 7:38 pm
by RichR
And now 10 minutes later it’s all working fine. Seriously when people say ‘just leave it a bit’ - we are basing this on experience and many reports on here and the other Enyaq (and VW) forums.

There is almost always nothing wrong with your phone, car or network connection. It’s just that the servers are overloaded at that point in time.

Re: MySkoda app

Posted: Mon Jan 03, 2022 7:42 pm
by Goaty
RichR wrote: Mon Jan 03, 2022 7:38 pm And now 10 minutes later it’s all working fine. Seriously when people say ‘just leave it a bit’ - we are basing this on experience and many reports on here and the other Enyaq (and VW) forums.

There is almost always nothing wrong with your phone, car or network connection. It’s just that the servers are overloaded at that point in time.


👍 absolutely. And no need to re-register the car again because in my experience, it always comes back in the end.

Re: MySkoda app

Posted: Mon Jan 03, 2022 8:19 pm
by Vasarolli
Not sure what the heck, but app complains no internet access to the car. It is probably in sleep mode, and app tries the connection for a few seconds... Not sure how it works, and why it does not sync, but would suppose the app should either wait for up to 3 minutes (recall there is a message it might take up to 3 mins for some function) or then just update the request to the server and wait for syncing the car (and send notification once completed). How the heck does it work on a Tesla that it does all without any delays? (Or does it?)
Getting this when trying to set the departure schedule.

Screenshot_20220103-211302.jpg


Re: MySkoda app

Posted: Mon Jan 03, 2022 8:42 pm
by RichR
Teslas (until the very latest with the new battery) do not go into deep sleep. They rely on powering down most of the car, but keeping some modules always on. On the latest battery they advise turning off sentry mode when the car is in a secure location so it can go into a proper low power deep sleep. They also advocate charging the new battery to 100% rather than 80% once a week - different chemistry means different regime.

As above though, chances are the car does have internet access but Skodas servers aren’t accepting its connection.

Re: MySkoda app

Posted: Mon Jan 03, 2022 9:04 pm
by tiger tony
Mines all working 100% again. So is the VW connect app, although that came back on an hour earlier.

As Goaty says, no need to re-register or anything just let it do it automatically.

Think Skoda need to increase their servers to prevent these blackouts