Battery Protection Limit

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Doodle24
Posts: 9
Joined: Fri Feb 09, 2024 8:59 pm

Post by Doodle24 »

Word for word the email they sent me last week. I suspect they are being inundated by questions about this issue and are sending out a standard response.
Enyaq 85x

RichMix
Posts: 28
Joined: Thu May 02, 2024 11:52 am

Post by RichMix »

Deffo 12v battery defects

Mine is solid now, no messages.

My dealer confirmed the battery was knackered and now the new one is spot on. Dont expect they'll be telling folk until it's taken in and tested
Deleted User 3123

Post by Deleted User 3123 »

Equally the same - no messages at all and working flawlessly. However I have done nothing… 12V hasn’t been changed.
Skku
Posts: 96
Joined: Tue Oct 31, 2023 8:01 pm

Post by Skku »

Enyaqandy24 wrote: Mon Dec 09, 2024 4:51 pm Equally the same - no messages at all and working flawlessly. However I have done nothing… 12V hasn’t been changed.
What's the weather like? If it's a bit warmer...then that might be why it's working you right now....
Deleted User 3123

Post by Deleted User 3123 »

Ok so it’s back for me but with a twist.

The notifications are coming through in what looks German.

But I’m not actually even logged in to the app…

So how does this make sense….

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Skku
Posts: 96
Joined: Tue Oct 31, 2023 8:01 pm

Post by Skku »

I contacted Skoda about 2 month ago about this problem. They escalated the problem back to the Skoda development as a level 3 problem (I don't know what that means). Anyway....they have now instructed me to book a service time at the garage to have it fixed. Skoda wanted me to book a time no earlier then a week from now - so probably they are sending the garage some parts...
Deleted User 3123

Post by Deleted User 3123 »

Have they told you what they plan on doing?
Skku
Posts: 96
Joined: Tue Oct 31, 2023 8:01 pm

Post by Skku »

Enyaqandy24 wrote: Wed Dec 11, 2024 4:56 pm Have they told you what they plan on doing?
I asked the local Skoda garage and they haven't received any instructions yet. I also asked when I emailed Skoda support - I got a reply - but they didn't answer my question about that...
Gd2
Posts: 17
Joined: Mon May 13, 2024 6:05 pm

Post by Gd2 »

Hello, I’m booked in for 1st week of Jan so would be good to know what it is so I can speak to the dealer and get this fixed first time!
Deleted User 3123

Post by Deleted User 3123 »

So without touching the keys but going outside to our car - this is what I have noticed…

Pretty obvious why it’s going flat!

I’m booked in for 12V battery replacement on the 20th (if this is what they confirm it is) - but I think i might wait until the new year as I have a feeling that this could take far longer.

The 12V is not the cause, it’s getting damaged buy whatever is keeping the car awake - flattening it and letting it freeze - and then never holding a charge again.

A new 12V will just let this happen again. It’s the equivalent of fixing a leaking roof by changing the bucket it’s leaking into - no more mess on the floor - for while.

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