Freezing infomatic system

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james_scott22
Posts: 46
Joined: Sat Jun 19, 2021 6:10 pm

Freezing infomatic system

Post by james_scott22 » Tue Jul 20, 2021 8:03 pm

Has anyone else had the issue of the infomatic system freezing up on them to some extent? I've twice had it where the air handling module is essentially frozen and doesn't allow me to put the blowers or AC on, or radio...

Only way to fix is to hold the power button for the radio down for 10 seconds to force a soft reset on the system. I only learnt about this reset owing to previous issues with the app and connectivity

RichR
Posts: 69
Joined: Thu Mar 11, 2021 11:53 am

Re: Freezing infomatic system

Post by RichR » Wed Jul 21, 2021 7:32 am

Yes - this is a known issue on the Enyaq and VW ID.3 and ID.4. It has been since before they were available to buy, but the software is being actively worked on, and it's nowhere near as bad as it was when the ID.3 came out. Give them a few months and I expect it'll resolved later this year by an over the air update.

james_scott22
Posts: 46
Joined: Sat Jun 19, 2021 6:10 pm

Re: Freezing infomatic system

Post by james_scott22 » Wed Jul 21, 2021 8:35 am

Good to know I'm not alone. Thanks

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