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RichR
Posts: 1918
Joined: Thu Mar 11, 2021 11:53 am
Location: South end of North Yorkshire

Post by RichR »

It's not the app - Skoda's servers have been a bit iffy yesterday evening and today. I'd like to think they're trying things to improve the reliability but I suspect they're just struggling.
Enyaq iV 80 Sportline, Energy Blue, Assisted Drive Plus, Infotainment Plus, Convenience Plus, Comfort Seat Plus, Transport Pack, Heat Pump, ME3.2, Built Nov 2021.

Goaty
Posts: 1576
Joined: Sat May 22, 2021 3:27 pm

Post by Goaty »

RichR wrote: Thu Dec 23, 2021 11:45 am It's not the app - Skoda's servers have been a bit iffy yesterday evening and today. I'd like to think they're trying things to improve the reliability but I suspect they're just struggling.


And they quite possibly lease server functionality from a cloud data centre provider - which might have some downtime issues. Could be lots of other services and apps affected for things none of us are interested in or connected to.
iV80 Loft, Black, 21” Betria, 125kW, Climate Plus, Asst Drive Basic. Tethered PodPoint. Ordered May 2021. Delivered Nov 2021. Regrettably returned Jan 2024 (Company car. Changed jobs).
BioHzrd
Posts: 624
Joined: Sun Sep 05, 2021 3:14 pm
Location: Scotland

Post by BioHzrd »

Are the servers playing up again ? Was able to access car at dealership no bother but now app has the spinning load icon the says unable to connect ¿
60 Loft, Parking Basic Package, Moon White

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Dad
Posts: 126
Joined: Mon Jul 12, 2021 6:00 pm
Location: Berkshire/Surrey border

Post by Dad »

App not working at the moment. Spinning wheel trying to connect. Was working an hour ago. Ohme app showing the car is taking charge.
IV60, quartz grey, suite trim, regulus smoke grey alloys, parking basic, climate basic, 100KW charging.

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citylearn
Posts: 26
Joined: Wed Sep 15, 2021 7:37 am

Post by citylearn »

For info ... MySkoda app was connected at dealership when I collected on 17 Dec. Much to their surprise! They had been telling me to not even try for 10-14 days! Since then, service etc has gradually improved as I look to try and functions are now appearing. Think their original expectations were probably correct and perhaps in 2022 it might fully work. Hope so.
Had the Enyaq for over a year. iV80 Suite, Quartz Grey, 19” Regulus, 125kW, Electric Tow Bar, Climate, Light & View, Heat Pump, Convenience Package +, Asst Drive +, Comfort Seat Basic, Tethered Zappi for solar panels.
Bryanmet
Posts: 139
Joined: Fri Nov 19, 2021 11:38 am
Location: Dorset

Post by Bryanmet »

Skoda Connect failing to connect this morning. Anyone else having trouble?
Private Car: Enyaq IV60 Suite - Brilliant Silver, 21” Alloys, Convenience Plus, Parking Basic, Climate Basic, Tow Bar, 100Kw. Ordered 21/07/21 - Delivered 22/11/21.
andanother11
Posts: 32
Joined: Thu Sep 16, 2021 12:14 pm
Location: Elmbridge

Post by andanother11 »

Yep same here. The uptime for the app must be less than 50%.
Enyaq iV 60, Quartz Grey, 100kW charging, Convenience Plus, Comfort Seat Basic, Climate Basic, Parking Basic, Chrome, Drive Sport Basic, Assisted Drive Basic, 20" Vega. Ordered 07/21, delivered 12/21.
Archer17
Posts: 45
Joined: Wed Oct 06, 2021 3:20 pm

Post by Archer17 »

Yes, same here, it’s been patchy since Christmas Eve.
Skoda Enyaq 80 Sportline collected 29/09/21. Quartz grey metallic, Pan roof, tow bar, 125 charging, Comfort seat, Drive Sport+, Climate pack+, Assisted Drive, Parking, Light and View and Convenience pack.
Goaty
Posts: 1576
Joined: Sat May 22, 2021 3:27 pm

Post by Goaty »

Same! I hope the person who fixes the app / the server (or whatever) isn’t on their holidays !!

It was fixed last Monday morning I recall, after going down at the start of last weekend - possibly because the person who does it, wasn’t available until they turned up for work on Monday morning? 🤔
iV80 Loft, Black, 21” Betria, 125kW, Climate Plus, Asst Drive Basic. Tethered PodPoint. Ordered May 2021. Delivered Nov 2021. Regrettably returned Jan 2024 (Company car. Changed jobs).
tomm636
Posts: 59
Joined: Tue Aug 31, 2021 7:42 pm

Post by tomm636 »

Mines been down almost a week now.

Anyone think this is my app/car setup or their server issues?
Enyaq iV 80 Suite, Quartz Grey, 125 kW DC charging, 20" Vega wheels, Assisted drive pack, Heat pump, Climate pack, Convenience pack, Drive sport pack, Electric Towbar, Family pack plus, Infotainment pack plus, Built Sep 2021
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