Intelligent Octopus

PulsarBarry · Post by **PulsarBarry** » Wed Aug 23, 2023 5:27 pm

Hi All, first post here. Skoda iV80 Sportline owner. I have been trying to switch to intelligent Octopus. When I first checked it said I was good to go, I then spent a little time researching the implications and decided to give it a go. Now it won't let me join (when I answer the questions on the sign-up page it just keeps going around in a loop) and Customer 'service' say the Enyaq isn't a supported vehicle - yet I see people here with I.O! Am I being fobbed off, lied to or what? Takes ages to hear back from these people! I'm on the Go Tariff at the moment. Thanks.

Ken3966 · Post by **Ken3966** » Wed Aug 23, 2023 6:27 pm

Enyaq is supported, it works for me. You have to have a compatible charger as well though.

PulsarBarry · Post by **PulsarBarry** » Wed Aug 23, 2023 6:33 pm

Thank you Ken, my Zappi is apparently supported but they tell me the car is not.

Ric · Post by **Ric** » Wed Aug 23, 2023 8:09 pm

Well I use a zappi for my Enyaq to access IO and it seems to work fine. There's stacks of advice on this site on how to get sorted.

PulsarBarry · Post by **PulsarBarry** » Thu Aug 24, 2023 7:19 am

Ric wrote: ↑Wed Aug 23, 2023 8:09 pm Well I use a zappi for my Enyaq to access IO and it seems to work fine. Thanks Ric. May I ask, in the Myenergy app, did you simply set the Zappi to 'manual' to allow IO to work? At this time of year I charge almost exclusively from my solar array, I assume that will still be possible?

Pict · Post by **Pict** » Thu Aug 24, 2023 7:35 am

Ken3966 wrote: ↑Wed Aug 23, 2023 6:27 pm Enyaq is supported, it works for me. You have to have a compatible charger as well though.

Only one of car or charger is required to be compatible.

We have a Rolec Wallpod set in dumb mode and intelligently charge the Enyaq and use the MG's in car schedule for that

Bryanmet · Post by **Bryanmet** » Thu Aug 24, 2023 8:11 am

I have Enyaq 60 and Podpoint Solo charger and have been in IO for a couple of months. It took about half a dozen goes at the test charge before I finally managed to get it to work but got there in the end. It’s a bit quirky but working fine so far.

Littlewind · Post by **Littlewind** » Fri Aug 25, 2023 3:03 pm

Had issue with connecting Enyaq to Octopus Intelligent. Then found out that if I subscribe to Connect Care through MySkoda (free for a year), vehicle found!! Test connection successful. And I am on Intelligent now.

PulsarBarry · Post by **PulsarBarry** » Fri Aug 25, 2023 8:41 pm

Thanks everybody, for your input. After some faffing around I got it to work and am waiting to see how a test charge goes tonight. I'll have to manage the system to charge from our solar array during the day, so a bit more faffing, but worth it for the better tariff rate and extra 2hrs of low rate over the Go tariff I was on.

BioHzrd · Post by **BioHzrd** » Fri Aug 25, 2023 9:08 pm

Ken3966 wrote: ↑Wed Aug 23, 2023 6:27 pm Enyaq is supported, it works for me. You have to have a compatible charger as well though.

You don't require a compatible charger. My Pod Point inat compatible yet I'm on the tariff.

It's an either or affair they take control of your charger OR vehicle to set the scheduling.

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