Skoda Connect App - Not show Door & Lights Section

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gareth_c
Posts: 7
Joined: Sat Jul 02, 2022 10:18 am

Post by gareth_c »

Hey

Just swapped the Karoq for a Enyaq and loving it so far but the Skoda Connect App is not showing me the door and lights section.

I am just getting Battery Charging, Climate Control and Departure Planner.

Any ideas why this is missing? its shown in the stock advert for the app and was on the salesguys test phone for the demo car they had.

Attached image of what I do not have

Screenshot 2022-07-02 at 11.54.02.png

Cheers in advance

Skeniv
Posts: 142
Joined: Sun Dec 05, 2021 6:39 am
Location: Surrey/Hampshire

Post by Skeniv »

Discussed here: viewtopic.php?t=1213

Probably a bug; communication drop between app, car and servers.
Enyaq iV60 Loft, Brilliant Silver, 19” Regulus Anthracite. Plus Package. MY22 (Ordered 07/21 - Delivered 06/22).
gareth_c
Posts: 7
Joined: Sat Jul 02, 2022 10:18 am

Post by gareth_c »

Thanks, I will submit a bug both and see if any response.
anotherjohn
Posts: 29
Joined: Thu Nov 25, 2021 2:05 pm

Post by anotherjohn »

I've twice seen this, initially when in Tesco checking the charge & assumed it was poor signal but, later, when it happened at home I went out & stood by the car & it still didn't recognise the car. OK this morning though.
Race blue 60, 100KW, partition net screen, climate basic, convenience, transport, drive basic, assisted drive, parking basic. Collected 23May22
james_scott22
Posts: 204
Joined: Sat Jun 19, 2021 6:10 pm

Post by james_scott22 »

Never had this
Enyaq 60 suite arctic silver
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DazAutomatic
Posts: 167
Joined: Mon May 24, 2021 11:37 am

Post by DazAutomatic »

Never had this information on the app. Didn't realise others did.
Enyaq iV 80 Loft, 125 kW DC charging, heat pump, assisted drive+, parking+, convenience basic, towbar prep, ME3.0 update. MyEnergi Zappi v2 charger. Intelligent Octopus, referral code to share £100: share.octopus.energy/sunny-fox-995
Goaty
Posts: 1576
Joined: Sat May 22, 2021 3:27 pm

Post by Goaty »

DazAutomatic wrote: Sun Jul 03, 2022 7:56 pm Never had this information on the app. Didn't realise others did.

Same. Using iOS.
iV80 Loft, Black, 21” Betria, 125kW, Climate Plus, Asst Drive Basic. Tethered PodPoint. Ordered May 2021. Delivered Nov 2021. Regrettably returned Jan 2024 (Company car. Changed jobs).
gareth_c
Posts: 7
Joined: Sat Jul 02, 2022 10:18 am

Post by gareth_c »

I wonder if this is a ME3 screenshot instead, the sales guy at the dealership has it on his so i have dropped him a note as looks like this car came with v2 release.
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RichR
Posts: 1917
Joined: Thu Mar 11, 2021 11:53 am
Location: South end of North Yorkshire

Post by RichR »

This functionality requires ME3. So if your car was delivered before about May 2022 (ie doesn't show battery % on the instrument panel) then it won't have this. We have been promised an update to ME3 later this year, though few if any dealers appear to be aware of it (despite Skoda publishing details on their webpage and Facebook).
Enyaq iV 80 Sportline, Energy Blue, Assisted Drive Plus, Infotainment Plus, Convenience Plus, Comfort Seat Plus, Transport Pack, Heat Pump, ME3.2, Built Nov 2021.
Bferry70
Posts: 30
Joined: Mon Dec 13, 2021 1:43 pm

Post by Bferry70 »

RichR wrote: Mon Jul 04, 2022 12:30 pm This functionality requires ME3. So if your car was delivered before about May 2022 (ie doesn't show battery % on the instrument panel) then it won't have this. We have been promised an update to ME3 later this year, though few if any dealers appear to be aware of it (despite Skoda publishing details on their webpage and Facebook).
I can confirm that I have this screen and also the battery % on my instrument panel - my car was delivered on the 16th June (having been ordered in July 2021).

Do you think we will eventually be able to lock and unlock the doors & open / close windows via the app after an update?
Enyaq iV 60 EcoSuite

Family Pack Plus, Climate Pack Basic, Drive Sport Pack Basic, Parking Pack Basic, 125kw DC Charging. Ordered 27th July, ETA March / April 2022
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