Battery Fault in ID3s and ID4s

[Goaty]

/\ Hopefully they’d take responsibility for transportation and home delivery of a courtesy car!

… or am I being a bit naive!

[buzz11]

Has anyone tried the skoda recall website;

https://recall.skoda-auto.com/004/en-com

https://www.skoda-auto.com/services/recall-actions

I just tried mine and it said "Sorry, this service is temporarily unavailable. Please try again later."

[BioHzrd]

Yeah it always says that I've tried for a while and always get that error.

[awl-cologne.0z]

Has anyone managed to repair an Enyaq with this issue? Mine was flagged during routine service and said there is a "service campaign" on the car and needs battery module replaced.
I've struggled to find a workshop that can fix this for me since. Skoda UK customer service told me that I need to get this addressed as the battery might explode. Unbelievable!

[Paul DS]

I am sad to report that following a visit to my local Skoda dealer to resolve an 'Electrical Dive Problem' amber warning on my dashboard, I have been informed that the main battery modules will need to be replaced at a Skoda battery competence center (bcc). Unfortunately, my local dealer is unable to perform this task and has recommended I contact Skoda Customer Services to have the matter dealt with. After 2 telephone calls and several emails later I am still no further forward with Skoda.

Interestingly when I put my VIN number in the Skoda portal there was no recall notice found, however, the local dealer is convinced that my care should have been included in the campaign.

I will keep you notified.

[BioHzrd]

Good luck with Skoda CS and getting anywhere took me 4 months to resolve my AX4 unit compensation.

[Deasea]

See my previous post from last December. I have been unable to get mine checked as yet. I am currently, I am told, number 10 on the waiting list at my nearest Level 3 BCC who, as of a few weeks ago when I last rang them, were still awaiting tooling and therefore unable to do the job.

[Paul DS]

Skoda Customer Support has finally acknowledged that my EV needs the main battery modules replaced, as part of the 9323 campaign that was started on 9 Aug 2022. They have blamed DVLA for not notifying me, but could not explain why their local dealer had not checked this during the last 2 visits to their service centers.
I am surprised that Skoda CS did not actually know where the battery competence center (BCC) are in the UK, and promised to get back to me the same day... I am still waiting.
I assume there is no inherent danger in the defective battery modules, however, I am concerned that my vehicle is not working as efficiently as it should, as I am having to recharge more regularly than this time last summer.
Up to now, I have been a big supporter of the Skoda Enyaq EV, and have recommended the model on numerous occasions. However, I now see my enthusiasm may have been misplaced.

[Deasea]

See the list I put in out last December on page 2. Some were waiting for tooling at that time. Winchester Skoda are now Level 3 BCC but they were, as of a few weeks ago, still awaiting tooling.
I was never told by DVLA that my car was part of this recall. It was only as a result of reading this thread that I started making enquiries with my dealership who confirmed in December that it was. And I've been trying to get it looked at ever since.

[Paul DS]

Thanks Deasea, I need to learn to be more patient and lower my expectations
I wonder why Skoda UK does not utilise the Audi/WV dealer BCC network to speed up their campaign.