App down?

Faults and Technical chat for the Skoda Enyaq
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HarryHuk
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Post by HarryHuk »

snalbansed wrote: Fri Apr 28, 2023 9:05 am
Brussels wrote: Fri Apr 28, 2023 7:46 am Yup new logo (second one in two months). Otherwise, I cannot see any differences in the app itself. Maybe the back end is most stable?

But yes, there is a new app to install, which has the old logo and old name. So basically a new replacement app that you have to install it separately. New design, a new map of chargers (the power pass map powered by google), otherwise still looking for something new.
So do you have both installed and working along side each other?

I do. "Essentials" is the old one. And the new one now has the previous icon. New one seems snappier, as mentioned by Stepan Rehak.
60 Loft Graphite Grey ordered late Nov 2021, delivered late June 2022. UK based
Heat pump, 19" wheels,
chrome, transport, sport drive basic, assisted drive basic, parking basic, light and view basic. ME3.0.0 (from factory)

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HarryHuk
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Post by HarryHuk »

snalbansed wrote: Fri Apr 28, 2023 5:47 am Over on the Android side, the app appears to have a new icon (and name?) in the play store, but the icon hasn't changed on my screen (still black) and it is working just fine.

Screenshot_20230428-063927.png

However there is a new app available too, with a mere 1K+ downloads:

Screenshot_20230428-064014.png
Screenshot_20230428-064439.png

However, for me, it doesn't work - unexpected error :roll: :lol: no car in garage etc.

The new app is working for me. Maybe server side has settled down
60 Loft Graphite Grey ordered late Nov 2021, delivered late June 2022. UK based
Heat pump, 19" wheels,
chrome, transport, sport drive basic, assisted drive basic, parking basic, light and view basic. ME3.0.0 (from factory)
Goaty
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Post by Goaty »

videojedi wrote: Thu Apr 27, 2023 9:27 pm Funny how it’s not even listed in the App Store right now. (iOS)

It’s so bad even Apple have pulled it?

Alternatively, by removing it from the store, they get to erase all the terrible reviews it has! 😂😂

Seems to be in the iOS App Store now, with the new logo. I just downloaded it.
iV80 Loft, Black, 21” Betria, 125kW, Climate Plus, Asst Drive Basic. Tethered PodPoint. Ordered May 2021. Delivered Nov 2021. Regrettably returned Jan 2024 (Company car. Changed jobs).
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HarryHuk
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Post by HarryHuk »

New app (with old logo) is version 6.1.0
60 Loft Graphite Grey ordered late Nov 2021, delivered late June 2022. UK based
Heat pump, 19" wheels,
chrome, transport, sport drive basic, assisted drive basic, parking basic, light and view basic. ME3.0.0 (from factory)
videojedi
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Joined: Sun Feb 06, 2022 2:41 pm

Post by videojedi »

v6.1.0? I can only see 5.43 which was updated yesterday.

Still broken for me.

IMG_2200.jpeg

Enyaq iv80 Sportline Arctic Silver 125kW Charging (Upgrade), Assisted Drive Plus, Comfort Seat Plus, Parking Plus, Sunroof. ME3(update)
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Brussels
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Post by Brussels »

snalbansed wrote: Fri Apr 28, 2023 9:05 am
Brussels wrote: Fri Apr 28, 2023 7:46 am
So do you have both installed and working along side each other?
Both work for me, side by side, but there are actually two items annoying in the new version.

1. You cannot download your "health" report.
2. The map of where your car is parked is far less exact. I guess it is for privacy reasons, but still annoying.
Reserved demo car at dealership, delivery: 16/02/2023 after 7500 kms
Demo car so no choice. Sunroof, Silver, Suite, crystal face :roll: , HUD, Family Basic, No Travel Assist (only basic) :evil: heat pump :D 19´ wheels

First time EV owner, Belgium
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HarryHuk
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Post by HarryHuk »

videojedi wrote: Fri Apr 28, 2023 3:28 pm v6.1.0? I can only see 5.43 which was updated yesterday.

Still broken for me.

IMG_2200.jpeg

Yes, it's a whole new app, need to search for it, and install separately
60 Loft Graphite Grey ordered late Nov 2021, delivered late June 2022. UK based
Heat pump, 19" wheels,
chrome, transport, sport drive basic, assisted drive basic, parking basic, light and view basic. ME3.0.0 (from factory)
IanJ
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Joined: Tue Nov 09, 2021 7:32 am

Post by IanJ »

HarryHuk wrote: Fri Apr 28, 2023 4:03 pm
videojedi wrote: Fri Apr 28, 2023 3:28 pm v6.1.0? I can only see 5.43 which was updated yesterday.

Still broken for me.

IMG_2200.jpeg

Yes, it's a whole new app, need to search for it, and install separately
I assume that you’re using Android since there doesn’t seem to be a new app on the Apple store, only the old one with a new logo?
Edit Sorry, I’ve just seen your post in the other thread where you confirm that you downloaded the Android version.
iV 80 Suite, Arctic Silver plus various packages. ME 3.1
Ordered late Oct 21 for delivery June 2022. Scheduled production now Week 29 (was previously late September). In transit 25 July 22. Delivered as ordered 17 August 22.
Nygaardinc
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Joined: Fri Apr 28, 2023 5:45 pm

Post by Nygaardinc »

If anyone have problems there is a Fix f or it.

1. Goto your infotainmaint system in you Enyaq
2. Delete the device who has problems
3. Reconnect the device to the infotainment system

I have now confirmed this fix on 3 devices in 3 different Enyaq’s

/Nygaardinc
comment23
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Joined: Sun Jan 16, 2022 6:14 pm

Post by comment23 »

Server issues seem to be resolved now and the MySkoda app now works for me.

Incidentally, the Skoda Connect Lite app mentioned above (v6.1.0) appears to require an OBD dongle.
Electric since December 2022
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